Overview

To be eligible for a return, your item must be damaged, misprinted or in an unusable condition. If your order is damaged, misprinted or in an usable condition, please email us with a photo of the damages.

If you want to cancel your order, be sure to reach out before the shipping window.

Refunds and Replacements

Once we receive your email and have verified the damages, we will send you an email to notify you that we have received your request for a refund or replacement of your purchase. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at simple@abscondermedia.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at simple@abscondermedia.com for questions related to refunds and returns.